Terms & Conditions
Last updated: June 2026
Welcome to Pyza Foods. By accessing our website and placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully before using our website or purchasing our products.
1. Company Information
Pyza Foods Inc.
Address: 1256 Av Dollard, Montréal, QC H8N 2P2
Email: info@pyza.ca
Phone: (514) 223-4240
2. Acceptance of Terms
By accessing this website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
If you do not agree with any part of these Terms, please do not use our website or services.
3. Products and Services
Pyza Foods offers freshly prepared Polish food products, including but not limited to:
- Pierogi
- Sausages
- Cabbage rolls (Gołąbki)
- Cutlets and meat dishes
- Soups
- Cakes and desserts
- Catering services
- Other prepared food items
All products are subject to availability.
We reserve the right to modify, discontinue, or replace products without prior notice.
4. Ordering
Orders may be placed:
- Through our website
- By telephone
- Through approved delivery platforms
- Through other methods authorized by Pyza Foods
Customers are responsible for providing accurate contact, delivery, and payment information.
We reserve the right to refuse or cancel any order if we suspect fraud, unauthorized activity, pricing errors, or product unavailability.
5. Customer Accounts
Customers may create an account to facilitate future purchases.
Orders may also be placed as a guest without creating an account.
Customers are responsible for maintaining the confidentiality of their account credentials and for all activities conducted under their account.
6. Pricing
All prices displayed on our website are in Canadian Dollars (CAD) unless otherwise stated.
Applicable taxes will be calculated at checkout where required by law.
Prices may change without prior notice.
Despite our best efforts, pricing errors may occasionally occur. If a pricing error is identified after an order is placed, we reserve the right to cancel the order and provide a refund of any amounts paid.
7. Payment Methods
We may accept the following payment methods:
- Cash
- Credit cards
- Interac e-Transfer
- PayPal
- Apple Pay
- Google Pay
Available payment methods may vary depending on the ordering channel and delivery method.
Payment must be successfully completed before an order is processed unless otherwise agreed.
8. Delivery and Pickup
Local Delivery
Delivery services are available within selected areas of Greater Montréal.
Delivery may be fulfilled through:
- Direct delivery by Pyza Foods
- Uber (package delivery) or similar delivery services
- Other authorized delivery partners
Delivery times are estimates only and may be affected by traffic, weather conditions, demand, and circumstances beyond our control.
Pickup Orders
Customers may choose to pick up their orders at our location.
Customers are responsible for collecting their orders during the agreed pickup period.
9. Food Allergies and Dietary Information
While we strive to provide accurate ingredient information, our products are prepared in facilities that may process common allergens including:
- Wheat
- Dairy
- Eggs
- Soy
- Nuts
- Fish
- Other allergens
Customers with allergies or dietary restrictions should contact us before placing an order.
Pyza Foods cannot guarantee that any product is completely free from allergens.
10. Catering Services
Catering orders may require advance notice and may be subject to additional terms communicated at the time of booking.
Cancellation policies for catering orders may differ from standard food orders and will be provided when applicable.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Pyza Foods shall not be liable for:
- Indirect or consequential damages
- Loss of profits
- Delivery delays beyond our reasonable control
- Temporary website interruptions
- Third-party delivery service issues
Our total liability arising from any order shall not exceed the amount paid for that order.
12. Intellectual Property
All content on this website, including text, images, logos, graphics, menus, and branding, is the property of Pyza Foods or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
13. Website Availability
We strive to maintain uninterrupted access to our website but do not guarantee that the website will always be available, secure, or free from errors.
We reserve the right to suspend, modify, or discontinue any part of the website at any time.
14. Privacy
Your use of this website is also governed by our Privacy Policy.
By using our website, you consent to the collection and use of information as described in that policy.
15. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Quebec and the applicable laws of Canada.
Any disputes arising from the use of this website or our services shall be subject to the jurisdiction of the courts located in Quebec, Canada.
16. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time.
Any changes will become effective upon posting on this website.
Continued use of the website following the publication of changes constitutes acceptance of the revised Terms.
17. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
Pyza Foods Inc.
Address: 1256 Av Dollard, Montréal, QC H8N 2P2
Email: info@pyza.ca
Phone: (514) 223-4240